Terms & Conditions
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Terms & Conditions
TERMS & CONDITIONS
By using www.my-table.co.uk or placing an order with us, you agree to the terms below.
ABOUT US
My Table Floral Design owns and operates this website. Full business details are available on request.
OUR CONTENT
All website content, including images, text and designs, belongs to My Table. Please don’t copy or use it without permission.
PRODUCTS & ORDERS
We aim to describe and photograph products accurately.
As many items are handmade or use natural materials, small variations in colour, size or finish may occur.
Measurements are approximate.
We may cancel or amend orders if there is an obvious pricing or listing error, and we’ll contact you if this happens.
PRICES & PAYMENT
Full payment is required before an order is accepted.
Prices include VAT where applicable.
Delivery costs are shown at checkout.
Payments are processed securely via trusted third-party providers.
AVAILABILITY
If an item becomes unavailable, we’ll contact you to arrange a refund or suitable alternative.
DELIVERY
Orders are usually dispatched within 3 working days unless stated otherwise.
Delivery times are estimates.
Please ensure delivery details are correct and someone is available to receive the order.
Responsibility passes to you once delivery has been made.
RETURNS & CANCELLATIONS
You have 14 days from delivery to cancel or return an item.
Items must be returned unused and in original condition.
Return postage is your responsibility.
Refunds are issued within 14 days of receiving the return.
DAMAGED OR FAULTY ITEMS
If your order arrives damaged or faulty, please contact us within 14 days with photos. We’ll arrange a replacement, credit or refund as appropriate.
NATURAL WEAR & CARE
Natural materials may change gently over time. This is expected and not considered a fault. Care instructions should be followed to prolong product life.
LIABILITY
Our products are not for consumption and should be kept away from children and pets. We are not responsible for misuse.
WEBSITE USE
We can’t guarantee the website will always be error-free or uninterrupted. Links to third-party sites are provided for convenience and are used at your own risk.
CHANGES
We may update these terms from time to time. The latest version will always appear on this page.
CONTACT
For any questions, please contact us at:
maria@my-table.co.uk